Return & Refund Policy
At King Kongin, we strive to ensure that you are fully satisfied with your purchase. If for any reason you are not satisfied, this Return & Refund Policy explains how to request a return or refund.
Returns
- Products can be returned within 30 days of delivery.
- Items must be unused, in original packaging, and in the condition you received them.
- To initiate a return, contact us at info@kingkongin.com with your order details.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
- Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
If you need to exchange an item for the same product due to damage or defect, please contact us at info@kingkongin.com to arrange the exchange.
Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us at info@kingkongin.com.