SHIPPING & RETURNS
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Order Processing
KING KONGIN dedicated Customer Care team works hard to process your orders, so any orders placed before 12pm EST are processed within 24 hours after we receive them. Shipping rates will be based on the delivery distance and the weight of the package being shipped. Final shipping costs will be stated before the completion of checkout. Orders are shipped as quickly as possible, and in most cases, go out within 1-2 business days after the order is placed. All orders are subject to sales tax based on the state the order is being shipped to.
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Amazon Prime Orders Please Contact Amazon
Fulfillment Hours of Operation
Monday – Friday: 8:00 AM to 4:00 PM EST
Saturday & Sunday: CLOSED
Order Edits
Once an order has been placed it cannot be edited. We are not able to update quantities, add or remove items, or update the shipping address.
Please review your purchase before submitting your order to ensure the billing/shipping address and quantities ordered are correct.
Shipping Confirmation emails
We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 1 business day for the carrier to update the tracking information Questions? info@kingkongin.com
DOES KING KONGIN ENERGY OFFER RETURNS OR EXCHANGES?
All sales of energy drinks on kingkongin.com are final, we do not offer any refunds or returns. Please contact us to let us know if you have any issues or concerns with your king kongin order.